The tests and test strategies: Qulaifications, requirements, and applications ; Kaplan's score-raising strategies
The question type: Clerical ability ; Verbal ability
vocabulary and reading ; Verbal ability
writing ; Mathematics ability ; Following directions, coding and memory ; Decision-making and reasoning ; Personal characteristics and experience
Resources: Appendix A: Federal Civil Service jobs and job categories ; Appendix B: State and local Civil Service jobs and job categories ; Appendix C: Summary of benefits ; Appendix D: Information for Veterans.
