Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service.
(Streaming Film)

Book Cover
Average Rating
Contributors
Chriest, Alan, film director.
TMW Media (Firm), Distributor
Kanopy (Firm), Distributor
Status

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Published
[San Francisco, California, USA] : TMW Media, 2019., Kanopy Streaming, 2021.
Format
Streaming Film
Language
English

Notes

General Note
Title from title frames.
General Note
Film
General Note
In Process Record.
Date/Time and Place of Event
Originally produced by TMW Media in 2019.
Description
In this program we'll explore ways to handle difficult people, resolve conflicts and how to improve emails and correspondence. We'll learn to understand how one's personal behavior reflects the company. Customer service is the art of politely listening and responding to the needs of customers in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion. Even the most difficult customer can benefit from your tact, poise and steadiness. Good attitude makes all the difference and sets an organization way above its competitors.
System Details
Mode of access: World Wide Web.

Citations

APA Citation, 7th Edition (style guide)

Chriest, A. (2019). Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service . TMW Media.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Chriest, Alan. 2019. Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service. [San Francisco, California, USA]: TMW Media.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Chriest, Alan. Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service [San Francisco, California, USA]: TMW Media, 2019.

Harvard Citation (style guide)

Chriest, A. (2019). Employee training the art of common sense & critical thinking:excellence in customer service. [San Francisco, California, USA]: TMW Media.

MLA Citation, 9th Edition (style guide)

Chriest, Alan. Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service TMW Media, 2019.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

MARC Record

Grouped Work ID
55be95ad-715c-bcc3-cce0-cbe878a9feff-eng
Go To Grouped Work

Grouping Information

Grouped Work ID55be95ad-715c-bcc3-cce0-cbe878a9feff-eng
Full titleemployee training the art of common sense and critical thinking excellence in customer service
Authortmw media
Grouping Categorymovie
Last Update2024-12-26 15:47:31PM
Last Indexed2025-02-15 02:33:23AM

Book Cover Information

Image Sourcesideload
First LoadedNov 5, 2023
Last UsedFeb 14, 2025

Marc Record

First DetectedAug 17, 2023 05:33:13 PM
Last File Modification TimeDec 26, 2024 03:51:35 PM

MARC Record

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