Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service.
(Streaming Film)
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Published
[San Francisco, California, USA] : TMW Media, 2019., Kanopy Streaming, 2021.
Format
Streaming Film
Language
English
Notes
General Note
Title from title frames.
General Note
Film
General Note
In Process Record.
Date/Time and Place of Event
Originally produced by TMW Media in 2019.
Description
In this program we'll explore ways to handle difficult people, resolve conflicts and how to improve emails and correspondence. We'll learn to understand how one's personal behavior reflects the company. Customer service is the art of politely listening and responding to the needs of customers in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion. Even the most difficult customer can benefit from your tact, poise and steadiness. Good attitude makes all the difference and sets an organization way above its competitors.
System Details
Mode of access: World Wide Web.
Citations
APA Citation, 7th Edition (style guide)
Chriest, A. (2019). Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service . TMW Media.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Chriest, Alan. 2019. Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service. [San Francisco, California, USA]: TMW Media.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Chriest, Alan. Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service [San Francisco, California, USA]: TMW Media, 2019.
Harvard Citation (style guide)Chriest, A. (2019). Employee training the art of common sense & critical thinking:excellence in customer service. [San Francisco, California, USA]: TMW Media.
MLA Citation, 9th Edition (style guide)Chriest, Alan. Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service TMW Media, 2019.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
MARC Record
Grouped Work ID
55be95ad-715c-bcc3-cce0-cbe878a9feff-eng
Grouping Information
Grouped Work ID | 55be95ad-715c-bcc3-cce0-cbe878a9feff-eng |
---|---|
Full title | employee training the art of common sense and critical thinking excellence in customer service |
Author | tmw media |
Grouping Category | movie |
Last Update | 2024-12-26 15:47:31PM |
Last Indexed | 2025-02-15 02:33:23AM |
Book Cover Information
Image Source | sideload |
---|---|
First Loaded | Nov 5, 2023 |
Last Used | Feb 14, 2025 |
Marc Record
First Detected | Aug 17, 2023 05:33:13 PM |
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Last File Modification Time | Dec 26, 2024 03:51:35 PM |
MARC Record
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500 | |a Title from title frames. | ||
500 | |a Film | ||
500 | |a In Process Record. | ||
518 | |a Originally produced by TMW Media in 2019. | ||
520 | |a In this program we'll explore ways to handle difficult people, resolve conflicts and how to improve emails and correspondence. We'll learn to understand how one's personal behavior reflects the company. Customer service is the art of politely listening and responding to the needs of customers in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion. Even the most difficult customer can benefit from your tact, poise and steadiness. Good attitude makes all the difference and sets an organization way above its competitors. | ||
538 | |a Mode of access: World Wide Web. | ||
650 | 0 | |a Career Development. | |
650 | 0 | |a Business education. | |
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