Working with difficult people : handling the ten types of problem people without losing your mind
(Book)

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Adult Non-Fiction - Non-Fiction Sect.
650.1 Hakim
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Format
Book
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336 pages ; 21 cm.
Language
English

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Description
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.--

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Citations

APA Citation, 7th Edition (style guide)

Hakim, A. C., & Solomon, M. (2016). Working with difficult people: handling the ten types of problem people without losing your mind (Second revised edition.). TarcherPerigee.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Hakim, Amy Cooper and Muriel, Solomon. 2016. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind. TarcherPerigee.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Hakim, Amy Cooper and Muriel, Solomon. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind TarcherPerigee, 2016.

MLA Citation, 9th Edition (style guide)

Hakim, Amy Cooper., and Muriel Solomon. Working With Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind Second revised edition., TarcherPerigee, 2016.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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