"Tips, advice, and practices to help employees find happiness, fulfillment, and productivity in the workplace, illustrated with vignettes drawn from the author's career and consulting practice"--

In his book The Fred Factor, Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail -- and sometimes watching over the houses -- of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to...

As the debate over the state of America's public school system rages on, one thing everyone agrees on is the need for great teachers. Yet, while research proves that teachers are the most important school-based factor in a child's future success, America's teachers are so woefully underpaid that almost two thirds must divide their time between a second job in order to make a living. Chronicling the stories of five teachers in different areas of the...

"A book that shows how to find meaning and satisfaction in your work life"--