Public and private sector organizations must tread carefully with social networks or risk the possibility of legal entanglements, loss of business, and perhaps worst of all, unhappy customers. In this report, expert and attorney Peter Vogel, discusses the key areas of concern that organizations should be aware of as they ramp up the use of social tools and networks to engage their customers and business partners. Track: Peak performance methodologies...

Following the OBRA and OSHA guidelines, this program provides valuable information about what they do in an emergency or a disaster situation. Learn key information about how to respond when a patient falls, a fire breaks out, or a patient goes missing. Various scenarios are addressed to help your staff prepare for whatever emergency may come your way.

How do growth leaders such as Procter & Gamble, GE, and Amazon consistently achieve above-average organic growth? These companies pursue a disciplined, systematic process that distributes innovations across a spectrum of risk, ensuring that they balance incremental growth with breakthrough opportunities. For most companies, notes Professor Day, minor innovations make up 85% to 90% of their development portfolios. While necessary for continuous improvement,...

The originator of "fractal geometry" applies his theory to the stock market, revealing the chaos underneath commonly accepted patterns of rise and fall in the market, creating the foundations for a new "science of finance" in the process.

Offers a glimpse at disasters and their aftermath, describing the three stages of disaster response, how we react--or do not react--in moments of catastrophe, and how we can train ourselves and other victims to survive in the event of a disaster.